Our team is IICR Certified
STARKMAIDS CLEANING SERVICES carries the clean trust logo by Institute of Inspection Cleaning and Restoration Certification organization. The IICRC sets the standard for the cleaning and restoration industry. All of our techs are certified by the IICRC which means they know how to clean your carpets best.
The IICRC creates leaders in the industry of professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.
Being a certified leader in the cleaning industry STARKMAIDS assures its customers that :
STARKMAIDS will present accurate information to their customers
STARKMAIDS will conduct business with honesty and integrity.
All STARKMAIDS technicians are trained and maintain a positive work ethic.
All STARKMAIDS technicians keep up-to-date on the latest standards in the cleaning industry.
Uninformed and uneducated cleaners can damage your carpet by utilizing the wrong solutions or cleaning methods. In order to keep your carpet warranty you have to have a certified carpet cleaner clean your carpet. The owner holds multiple certifications with the IICRC making him a journeyman cleaning technician and water restorer
ASK THE SEAL PROVIDER
How is Ask the Seal Different?
• Ask the Seal.com verifies license, insurance and customer satisfaction.
• Ask the Seal.com performs criminal background checks and sex offender registry checks on owners and the employees annually.
• Ask the Seal.com actually performs the background checks, rather than just taking someone's word for it.
• Employees are issued Photo IDs confirming their background checks.
• Companies with the Ask the Seal of Approval can send you an email with a photo and proof of background check of their employee, so you know who to expect at your door.
SERVICE QUALITY GUARANTEE
StarkMaids strives to provide outstanding cleaning services for our clients. If you are unhappy with any cleaning service provided, you are required to notify us within 48 hours of service in order for us to address and correct the problem.
If we receive prompt notification, we will come back to examine the problem. If the problem involves the quality of service we have provided, we pledge to correct the problem at no charge and additionally provide one half hour of cleaning services at no extra charge to compensate for your inconvenience.
If we do not receive notice of a problem within 48 hours of the cleaning, or if you decide to correct the problem yourself, we will not be able to correct the problem for you nor will you be compensated for your inconvenience.
If you have purchased hourly cleaning, we can only guarantee that a cleaner will stay for the specified amount of time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the cleaning service rather than the quality of the service itself, we can only correct the problem if you purchase additional cleaning time